Crisis Support

Our service is not able to provide immediate support in a crisis. 

If you need help in a mental health crisis help the following support is available:

If you, a family member or friend are in crisis and need help, please dial NHS 111 and select the option for mental health crisis. You will be connected to a contact centre where trained staff will provide appropriate support and advice 24 hours a day.

If you live in Hertfordshire you can call our Single Point of Access (SPA) freephone number: 0800 6444 101 which is open 24/7. SPA also offers live webchat, click here for more information.

If you live in Essex and would like more information about the crisis support available, please click here.

Additional contacts:

  • Samaritans: whatever you’re going through, you can call Samaritans any time (24/7), from any phone for free. Call 116 123 or email (response time: 24 hours).
  • Shout: a free 24/7 text service, for anyone in crisis anytime, anywhere. Text “SHOUT” to 85258.
  • Sane out of hours helpline Tel: 0300 304 7000 from 4.30pm - 10.30pm every day.